The Pleasant Hill Recreation & Park District strives to provide the highest quality in programs and services. In accordance with the District’s “Satisfaction Guaranteed Policy”, all requests for credits/refunds must be requested by the second class meeting. For any concerns regarding the quality of our programs and/or instructors, please contact us immediately, 682-0896, so that we may work to resolve your concerns.

If circumstances beyond your control impact your ability to participate in our programs and/or it becomes necessary for you to transfer to another date/time, transfers or credits on account will be assessed a $5 administration fee and a cash refund/credit to your charge card will be assessed a $10 processing fee (unless the activity is changed or canceled by the District.) With the exception of medical emergencies, all requests for transfers or credits on account must be received two weeks prior to the first class meeting. Credits/refunds for medical emergencies require a doctor’s/health plan documentation.

Note: Pools are subject to closure without warning based on attendance, weather, emergencies, training, maintenance or safety issues.